RunServices / Monitoring

Know beforeyour customers do.

Uptime, performance and alerting set up properly — dashboards that mean something and alerts that only fire when they should, so you catch problems while they're still small.

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How we work

Instrument, alert, and keep the signal high.

We wire up metrics, logs and traces, tune alerts so they only fire when they should, then keep cutting noise month over month.

01≈ 2 weeks

Instrument

We add metrics, logs and traces across your stack, and define what 'healthy' actually means for you.

You get

Metrics, logs & traces
Defined SLOs
Baseline dashboards

02Ongoing

Alert

We tune alerts to page a human only when it matters — no noise, no alert fatigue, no missed incidents.

You get

Actionable alerts
On-call routing
A runbook per alert

03Monthly

Report

We review trends, tighten SLOs and cut the noise — so signal keeps improving month over month.

You get

A monthly trends review
SLO tracking
Noise reduction

How we plug in. Dashboards and alerts live in your accounts and tools — Grafana, your on-call, your Slack — documented and yours to keep.

What we watch

Observability that earns its alerts.

Uptime, dashboards, SLOs and smart alerting — coverage across every service, with none of the noise.

Uptime checks

Synthetic checks from multiple regions, so you see outages first.

Dashboards

Dashboards that answer real questions, not walls of meaningless graphs.

SLOs & error budgets

Targets that tie reliability to the business, and track against them.

Smart alerting

Alerts tuned to page a human only when action is needed.

Logs & traces

Correlated logs and traces to find the cause, not just the symptom.

On-call setup

Routing, escalation and runbooks, so the right person gets the right alert.

The value

See it coming, every time.

What changes once your systems are properly instrumented and alerting only when they should.

Time to detect

Customer callsSeconds

You hear it from a graph, not a customer.

Alert noise

ConstantOnly what matters

No more ignoring a channel that cries wolf.

Time to diagnose

HoursMinutes

Correlated signals point straight at the cause.

Blind spots

ManyNone

Full coverage across every service.

Problems surface before customers notice.

Alerts mean something again.

You can prove your reliability.

Nothing important goes unseen.

Detection and diagnosis times depend on your systems; these are typical after we instrument them.

Engagement

Monitoring, set up or run for you.

Every engagement is scoped and quoted to you.

Setup

For teams who'll run it themselves.

Project · one-off

Scope a project

Instrumentation & dashboards
SLOs defined
Alerting configured
Handover & docs

Questions, answered.

Which tools do you use?

Open, standard ones — Prometheus, Grafana, OpenTelemetry and the like — set up in your accounts. No proprietary agents you can't remove.

Will this add alert noise?

The opposite. We tune alerts so they only fire when a human needs to act, and cut the noise that causes alert fatigue.

Can you monitor what we already have?

Yes. We instrument your existing services and third-party dependencies — no rebuild required.

What are SLOs, and do we need them?

Service Level Objectives are targets for reliability that tie to the business. They turn 'is it up?' into a number you can manage — and yes, they help.

Do you handle on-call?

We set up routing and escalation for your team, and on the full-cover plan we share the on-call ourselves.

Who owns the dashboards?

You do. Everything lives in your accounts and tools, documented, so you keep it if we part ways.

Let's put eyes on your systems.

A quick call to find your blind spots and where better monitoring would pay off. No obligation, no jargon.

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